90 Days Money Back Guarantee

Terms and Conditions

Over 90% of our customers see improvements or results after using our products and with the fantastic reviews on our website; we believe you will see improvement when used correctly.

Some sees results within a week and others after a few weeks. We are aware that our products cannot help everybody but we believe offering our customers money back guarantee will help to keep their mind at peace and give you more confidence in your purchases.

Therefore if you happens to be among the less than 10%, who do not see improvement then please follow the steps below to claim a full refund.

1. Always take before photos, before using our products. These will allow comparison to be made. 

2. When you received your order, please email your before photos to soothe@mysootheskin.com within the first 2-3 days of receiving your order. Please note, without these photos, money back claim will not be valid. this will ensure fairness on both side.

3. Using our website information, follow our "How to Use" steps for 90 days.

4. After 90 days forward your after photos to soothe@mysootheskin.com, if you do not see any improvement.

5. We will email you a claim form.

6. When completed email to soothe@mysootheskin.com

7. We will contact you with the outcome as soon as possible